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At NXT Level Tech, we strive to deliver your order promptly and efficiently. Our shipping policy outlines the terms and conditions for shipping your purchases.
Processing Time:
- Orders are processed within 1-2 business days, excluding weekends and public holidays.
- You will receive a tracking number via email once your order has been processed.
Estimated Shipping Times:
- South Africa: 2-5 business days
- Africa: 5-10 business days
- International: 7-21 business days (depending on the destination)
Please note that these are estimated shipping times and may vary due to factors such as customs clearance, courier delays, or remote locations.
Shipping Rates:
- Shipping rates are calculated at checkout based on the weight, dimensions of your order, and the delivery location.
- All shipping rates are quoted in South African Rand (ZAR).
Customs and Duties:
- International orders may be subject to customs and import duties once they reach the destination country. Any additional charges for customs clearance must be borne by the customer.
- We cannot predict what these charges may be, and we recommend contacting your local customs office for more information.
Shipping Address:
- Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or undelivered orders due to incorrect or incomplete addresses.
Shipping Restrictions:
- Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if your order is affected by any restrictions and work with you to find an appropriate solution.
If you have any further questions or concerns regarding our shipping policy, please feel free to contact us at info@nxtleveltech.co.za.