Audio
Audio and PA repairs
Fault-finding and repair support for powered speakers, amplifiers, mixers, microphones, wireless systems, headphones, and playback gear.
NXT repairs
Repairs Workshop
NXT Repairs Workshop supports audio, lighting, DJ, studio, and AV equipment with a smooth route from check-in to evaluation, fix report, quotation, progress updates, repair, and handover.
- Workflow
- Check-in
- Updates
- Client-led
- Lead tech
- Patrick
Workshop coverage
Full-range repair support for serious AV equipment.
The repair desk is built for practical fault-finding across audio, lighting, studio, DJ, install, and control equipment, with the right level of diagnosis before a quote is issued.
AV
AV and control fixes
Workshop checks for signal, switching, cabling, power, control, display, receiver, studio, DJ, and installed AV equipment faults.
Lighting
Lighting workshop support
Practical fixes for fixtures, controllers, power supplies, connectors, control paths, and intermittent stage-lighting faults.
Workshop
Component-level technical work
Patrick leads deeper diagnostics, soldering, component replacement, custom electronic builds, and advanced repair decisions.
Repair workflow
A smooth process from check-in to completion.
The MVP captures the repair request into the existing lead system, then the workshop team handles evaluation, reporting, quotation, updates, and turnaround directly with the client.
- 01
Check in the unit
Capture contact details, equipment identity, fault symptoms, accessories, urgency, and preferred update channel before workshop intake.
- 02
Evaluate the fault
The workshop inspects the unit, confirms the reported behavior where possible, and identifies the likely fix path.
- 03
Prepare the fix report
Findings are translated into a plain-language report covering the fault, proposed work, parts risk, and practical timing.
- 04
Quote or approval path
A quotation is issued where required. Qualifying repairs under R1,000 follow the automatic approval terms shown below.
- 05
Repair and test
Approved fixes are completed, then the unit is checked again so the handover is based on a tested result.
- 06
Update and hand over
Clients receive progress updates through the chosen channel and are contacted for collection, delivery, or next steps.
Repair terms
Repair Terms & Conditions
These workshop terms apply when using NXT repair services. They explain assessment fees, automatic approval rules, collection timing, storage fees, and warranty cover.
Assessment bands
R150 - R800
Clear intake fee ranges by repair size.
Auto approval
Under R1,000
Qualifying medium and large repairs can proceed.
Warranty
3 months
Covered from the repair completion date.
Assessment fees
Small items
Headphones, small speakers
R150 - R250
Medium items
Speakers, amplifiers, FX lights, keyboards, and similar workshop items
R350 - R500
Large items
Large mixers and complex items
R500 - R800
Assessment fees are part of the repair intake and may be included in qualifying automatic-approval repair totals.
Estimates
After assessment, NXT provides a detailed cost estimate for the proposed repair.
Automatic approval
Repairs under R1,000, including the assessment fee, proceed automatically for medium and large items. For small items, NXT will contact you if the total might exceed the item's value.
Unclaimed items
Collection timeline
- 01
30 days
Collection period
Please collect your repaired item within 30 days of notification.
- 02
R50/day
Storage fees
Storage fees of R50 per day start from the 31st day after notification.
- 03
60 days
Final notice
Items not collected within 60 days will receive a final notice.
- 04
90 days
Sale or disposal
Items not collected within 90 days may be sold or disposed of to cover costs.
3-month warranty
Warranty
NXT repair work is guaranteed for 3 months from the date of completion. This warranty covers only failures related to the repair work carried out. It does not cover issues caused by negligence, misuse, or unauthorized tampering.
Agreement
By using NXT repair services, you agree to these repair terms and conditions. Assessment fees, storage fees, and collection timelines apply to workshop repair items.
Client updates
Progress updates stay part of the repair, not an afterthought.
Clients can choose the best update channel at check-in. The workshop uses that context to keep the repair path clear as the unit moves through evaluation, quotation, repair, and handover.
Intake confirmation
The workshop confirms the request and asks for missing context before the equipment is assessed.
Evaluation update
Clients are kept informed once the likely fault, repair route, or further testing need is clear.
Quote and approval
Repair cost, parts considerations, and timing are communicated before quoted work proceeds.
Turnaround focus
The team works toward an excellent turnaround time while staying honest about parts and diagnostic realities.
Patrick Murray
Senior Repair Technician
Technical lead
Patrick leads the workshop repair path.
Senior in-house technician with 35+ years of hands-on electronic repair experience. Handles fault-finding, component-level repairs, custom electronic builds, and advanced technical support across AV equipment.
Experience
35+ years of hands-on electronic repair knowledge.
Focus
Fault-finding, component-level work, and advanced AV support.
Outcome
A practical repair decision, clear report, and quote path.
Workshop check-in
Send enough detail for the repair desk to route the unit properly.
This check-in creates a structured repairs lead for the NXT workshop. Review the repair terms above before submitting; evaluation, fix report, quotation, and completion updates are handled by the team after the request is received.
The form does not create a live tracking portal or approve a repair automatically. It gives the workshop the context needed to start the intake conversation cleanly.
Repair check-in
Share the equipment details, fault, accessories, urgency, and preferred update channel.